COUPON

The perfect gift – the e-voucher can be redeemed online! The recipient can choose their favorite bag themselves. The voucher code will be sent via email after purchase.

After your order is confirmed, you'll receive the code in the second email. You can then enter the code in the checkout field later during purchase.

The voucher is valid for all items and has no expiration date.

SHIPPING COSTS

Germany (climate-neutral shipping with DHL GoGreen)
• Small items → only €2.90
• Large bags → €4.50
• For orders over €160, we offer free shipping – climate-neutral & free!
Switzerland (including customs clearance): 16 € – no additional customs charges
EU: & 10 €
Worldwide: 24 €

DELIVERY TIME
• Germany: 1–4 days
• International: 4–14 days (depending on customs in the destination country)
• Switzerland: 4–10 days (customs included, no additional costs). We ship through a distribution company that handles customs. The goods are cleared through customs in Konstanz and delivered to the Swiss address – with no additional customs costs for the customer.

RETURN
• Germany: 4 € (print return label here )
• Austria: 12 € (print return label here )
• Switzerland: 15 € (return label enclosed)
• Unfortunately no returns from UK & USA

EXCHANGE
You can easily exchange unworn items within 14 days.

REFUND
After verification, the refund will be made conveniently to your original payment method.