Customer information

HOW MUCH ARE THE SHIPPING COSTS?

Germany: €2.90 for orders up to €110
4.50 € for orders up to 160 € with DHL GoGreen, free shipping thereafter.
Switzerland (including customs clearance): 16 € Note: No additional customs costs for customers.
EU: 10 €
Worldwide: 24 €

HOW LONG IS THE DELIVERY TIME?

Germany: 1-4 days
Switzerland: 4-10 days*
International: 4-14 days (may vary due to customs clearance in the destination country)
*Switzerland: We ship via a distribution company that handles customs. The goods are cleared in Konstanz and delivered to the Swiss address - with no additional customs costs for the customer.

RETURN

Return costs Germany: 4 € print here
Return costs Austria: 12 € print here
Return costs Switzerland: 15 € (return label is included in the package)
No returns from UK & USA

EXCHANGE within 14 days for unworn goods.

REFUND
Refund will be made to the original payment method after the return has been verified.

To avoid bad purchases we are happy to help you, just write us a DM or an email shop@marinetmarine.com

You can find further information in our FAQs . If you have any questions, please contact us: shop(at)marinetmarine.com

ACCEPTED PAYMENT METHODS

We accept payments with

Paypal
Visa, MasterCard
Klarna
Sofortüberweisung

delivery date, delivery restrictions

Delivery will take place within 5 working days at the latest (Monday to Friday, excluding public holidays) after the payment order has been issued to the transferring bank (in the case of advance payment) or after the contract has been concluded (in the case of cash on delivery or purchase on account). If there are delivery restrictions for a product, we will indicate this in the product offer.

Information on online dispute resolution (so-called OS platform)

We are not obliged and fundamentally not willing to participate in a dispute resolution procedure before a consumer arbitration board. Further information at: http://www.anwaltblog24.de/os-plattform.html